We offer Express AUSPost delivery with estimated arrival within 1-2 business days anywhere in Australia. Please note that the delivery cost of $10 is additional to the product price and covers secure, tracked shipping to ensure your order arrives safely and promptly.

You can place an order easily through our social media platforms, which are linked conveniently on the website, or by filling out our Contact Us form. Once we receive your order request, we will confirm your order and payment details using to ensure a smooth process.

We accept multiple secure payment methods for your convenience, including:

• EFTPOS

• Mastercard

• Visa

• American Express (Amex)

• Apple Pay

• Google Pay
  
  All transactions are processed through trusted payment gateways to protect your information.
  
  Please note: We collect basic customer information such as your name and contact details during the order process to facilitate a smoother and faster purchase experience in the future. If you prefer not to have your information collected or stored, please let us know when placing your order or contact us directly. We respect your privacy and will accommodate your preferences accordingly.

Due to the exclusive, limited edition nature of our products, we are unable to accommodate any changes once an order is placed. If you wish to cancel, please contact us immediately. Orders can only be cancelled before shipment, as we begin processing and dispatching orders as soon as they are received to ensure you receive your items as quickly as possible.

Yes, we accept returns and exchanges under the following conditions:

• The item must be unused and in its original condition.

• Returns must be made within 7 days from the delivery date.

• Customers are responsible for the cost of return postage.

• Please contact us before sending a return to receive instructions and ensure the process goes smoothly.
  
  Please read our Return Policy statement for more information.

Generally, our products are made from high-quality, pure natural fibers, so lint formation is minimal. However, due to the nature of materials like silk, occasional lint or fuzz may appear if washing, drying, or storage guidelines are not followed carefully. Proper care helps maintain the pristine look and feel of your product.

We are always happy to assist! Please reach out through the social media platforms linked on the website or by using the Contact Us form. Our team strives to respond promptly to all inquiries.

Yes, every order is thoughtfully sealed and double-wrapped to ensure safe delivery. We include a personalized thank you card to add a special touch, making your gift extra memorable.